Solution
Pay for Performance model
BankPlus partnered with OptimaFI to help execute Pay for Performance growth marketing campaigns powered by granular analytics and precision targeting. The goal was to acquire, onboard, and cross-sell to as many new households as possible.
The bank only paid for accounts that were successfully opened, replacing broad outreach with focused micro-segmentation and measurable execution.
Robust Opportunity Assessment
OptimaFI analyzed the product mix, household behavior and account-level detail using the OptimaFI Peer Performance Index, a continuously updated database of 12+ billion data points from hundreds of peer banks and credit unions used for benchmarking.
The methodology let BankPlus:
- Compare itself to hundreds of institutions at a granular level
- Unearth high-value opportunities and prioritize those that align with near-term strategy
“Instead of broad loan and deposit categories, we could compare the household mix, product penetration, and sub-segments that made up those numbers.”
Rob Armour,
Chief Marketing & Product Development Officer, BankPlus
Sub-segment targeting
Finding that many opportunities existed within small, highly responsive client groups. OptimaFI was able to narrow in on audiences that were more likely to convert. BankPlus's precision-microtargeting was based on:
- Propensity models
- Product gap analysis
- Behavioral indicators
- Competitive benchmarking
High-value marketing campaigns
BankPlus only paid for accounts it opened. It benefited from digital marketing analytics that pair demographic and financial propensities with expected digital performance to create targeted campaigns that follow prospects across devices and platforms.
“Their platform sticks to an IP address and follows the customer everywhere — much more effective than a one-off email.”
Rob Armour,
Chief Marketing & Product Development Officer, BankPlus
Adaptive strategy
OptimaFI and BankPlus built a 12-month outreach calendar to focus on high-value deposit campaigns, select product categories aligned with strategy and pivots for changing market conditions.
“It lets you be nimble. When conditions change, we can look back at the opportunities identified months earlier and find one that fits the new strategic need.”
Rob Armour,
Chief Marketing & Product Development Officer, BankPlus